SHIPPING & RETURNS
All orders are shipped with Royal Mail:
For UK and Northern Island, shipments are free of charge and are posted 1st class.
Flat rate shipping fee of £2.55 applies to all orders in Europe.
Your order is packed and shipped 1-2 days of your purchase:
UK orders will arrive 1-3 business days
Europe orders will arrive 3-5 business days
Rest of World please allow up to 14 business days
Please note, we are not liable for lost shipments and damages in the post.
In the rare occasion your goods may be faulty, we offer an exchange within 21 days of purchase.
Processing your exchange
Subject to stock availability we will exchange eligible items that are returned to us within 14 days. You can request a returns slip and pre-paid envelope by emailing firstname.lastname@example.org. Once we have received your jewellery, we will contact you with an estimated arrival date for your exchange. In cases where we are unable to provide an exchange, we will issue you with a credit.
3B Earlsfield Road